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eSIM Compatibility Guide

Before ordering your Bali eSIM, confirm that your phone supports eSIM technology. This guide covers iPhones, Android phones, and what to do if you are unsure.

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM card built directly into your phone's hardware. Instead of inserting a physical SIM card, you activate a mobile plan by scanning a QR code. eSIMs let you keep your home SIM active at the same time, so you can still receive calls on your home number while using the Bali eSIM for data and your local +62 number.

How to check eSIM support on iPhone

  1. Open Settings on your iPhone.
  2. Tap General.
  3. Tap About.
  4. Scroll down and look for Available SIM or Digital SIM. If you see an EID number listed, your iPhone supports eSIM.

Alternatively: Settings → Cellular → Add eSIM. If you see this option, your iPhone is eSIM-capable.

How to check eSIM support on Android

  1. Open Settings.
  2. Navigate to Connections (Samsung) or Network & internet (Google Pixel / stock Android).
  3. Look for SIM Manager, SIM card manager, or Mobile network.
  4. If you see an Add eSIM or Download a SIM option, your device supports eSIM.

You can also dial *#06# and look for an EID number in the result — EID confirms eSIM hardware is present.

Compatible iPhones

  • iPhone XS / XS Max
  • iPhone XR
  • iPhone 11 / 11 Pro / 11 Pro Max
  • iPhone SE (2nd gen, 2020) and later
  • iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max
  • iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max
  • iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
  • iPhone 16 / 16 Plus / 16 Pro / 16 Pro Max

Compatible Android Phones

eSIM support varies by model and region. The following devices are confirmed compatible:

  • Samsung Galaxy S20 / S20+ / S20 Ultra and newer
  • Samsung Galaxy S21, S22, S23, S24 series
  • Samsung Galaxy Z Fold / Z Flip series
  • Samsung Galaxy Note 20 series
  • Google Pixel 3 / 3a and newer
  • Google Pixel 4, 5, 6, 7, 8 series
  • Motorola Razr (2019) and newer folding models
  • Huawei P40 series (check carrier lock status)
  • OnePlus 12 and select newer models
  • Xiaomi 13 Pro and select newer models

eSIM support varies by region and carrier lock status. If your device is not listed, use the Settings check above to confirm.

Phones that do NOT support eSIM

  • iPhone 8 and earlier
  • iPhone X
  • Most Android phones released before 2019
  • Budget and entry-level Android phones (check Settings)
  • Phones that are carrier-locked to a physical-SIM-only plan

Still unsure about your phone?

Message us on WhatsApp with your phone model and we will confirm compatibility for you — usually within a few minutes.

Check via WhatsApp